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Wellnex Concierge Service: Time to Check your Air Conditioning to keep your house clean!

Without maintenance to air conditioner system, the particles cannot be cleaned and this can result in your loved one's breathing in poor air that may harm the respiratory system eventually.

lack of maintenance of your different air cons in the house can cause diseases such as allergies, asthma, cough and many more.

Here 7 reasons why you should maintain your air conditioning regularly:

  1. To maintain and reduce wear and tear and increase the lifespan your different air conditioning systems,

  2. It will also avoid unnecessary repair costs or high expenses from breakdown.

  3. To optimize the efficiency of each unit you have in your house,

  4. Cleaning your air conditioning is helping spreading cleaner air in your house thus will ensure a healthier living,

  5. A clean air conditioning system guarantees better air quality for you and yoru love ones,

  6. If your system are not cleaned, you may witness water leakage issue, and

  7. You will save energy and reduce electricity bills

Basic maintenance like General Servicing involves the following steps that should be done by a professional:

  1. Dismantling & cleaning the fan coil front panel, cover, air filter and water drain pan

  2. Lubricating all moveable part

  3. Brush, clean, check and vacuum the indoor evaporator coil, blower wheel and blade

  4. Vacuum the drainage system to prevent any water leakage problems

  5. Clean & wash air filter, water drain pan & front cover using Germicidal Detergent to kill bacteria

  6. Check all electrical component, compressor suction & discharge pressure

  7. Check & brush the outdoor condenser unit to increase cooling and save electricity bills

Air conditioning system should be serviced regularly by certified technician, so that your aircon will functioning on top notch condition.

Call our Wellnex Concierge that will guarantee the best price and most reliable technician that will suit your needs.

Wellnex responds to customers through a structured process:

  1. Initial Contact: Customers reach out to Wellnex via phone, email, or an online platform, sometimes using a mobile app for convenience.

  2. Understanding Needs: Wellnex listens to the customer's request, asks clarifying questions, and gathers all necessary details and preferences.

  3. Research and Planning: Wellnex researches options using their network and resources, checking availability, comparing prices, and seeking recommendations.

  4. Proposing Options: Wellnex presents a shortlist of suitable options to the customer, explaining the benefits and potential drawbacks of each.

  5. Booking and Confirmation: Upon the customer's selection, Wellnex makes the reservations, ensuring all details are confirmed and accurate.

  6. Follow-Up: Wellnex provides confirmation details and relevant information (e.g., itineraries, tickets) to the customer, and may follow up closer to the event or appointment.

  7. Handling Changes: If any changes or issues arise, Wellnex promptly addresses them, making necessary adjustments or rebookings.

  8. Feedback and Improvement: After the service, Wellnex seeks feedback to ensure satisfaction and improve future service.

This process ensures Wellnex meets customer needs efficiently, providing a seamless and personalized experience.

What kind of Issue your air conditioning facility can face?

Air conditioning units can face a variety of issues that can affect their performance and the quality of air they produce. Here are some common problems:

  1. Dirty Filters: Over time, air conditioning filters can become clogged with dust, dirt, and other particles. This can restrict airflow, reduce the unit's efficiency, and lower the quality of the air.

  2. Mold and Bacteria Growth: The moist environment inside an air conditioning unit can promote the growth of mold and bacteria. This can lead to musty odors and the circulation of harmful microorganisms in the air.

  3. Leaks: Air conditioning units can develop leaks in their refrigerant lines or drainage system. Leaks can reduce the unit's cooling capacity and cause water damage.

  4. Clogged Drain Lines: If the condensate drain line becomes clogged, water can back up into the unit and cause damage. It can also lead to the growth of mold and bacteria.

  5. Electrical Issues: Problems with the wiring or electrical components can cause the unit to malfunction or stop working altogether. These issues can also pose a fire hazard.

  6. Frozen Evaporator Coils: If the airflow through the evaporator coils is restricted, they can become too cold and freeze. This can prevent the unit from cooling effectively.

  7. Thermostat Problems: Issues with the thermostat can cause the air conditioning unit to cycle on and off erratically or fail to maintain the desired temperature.

  8. Dirty Condenser Coils: The condenser coils can become dirty over time, reducing the unit's ability to release heat and lowering its efficiency.

  9. Low Refrigerant: If the refrigerant level is low, the unit may not be able to cool the air effectively. This can also cause the compressor to overheat and fail.

  10. Worn Out Components: Over time, components such as the compressor, fan motor, or belts can wear out and need to be replaced.

These issues can affect the performance of the air conditioning unit, increase energy consumption, and pose health risks to occupants. Regular cleaning, maintenance, and timely repairs can help prevent these problems and ensure that the unit continues to function effectively and efficiently.

Wellnex concierge service can help in addressing issues related to air conditioning units that can impact guest wellness. While Wellnex concierge service may not directly perform the maintenance or repair tasks, they can facilitate the resolution of air conditioning issues in the following ways:

  1. Arranging for Cleaning and Sanitization: Wellnex concierge service can arrange for professional cleaning and sanitization of air conditioning units to address issues such as dirty filters, mold, and bacteria growth. This can help improve air quality and reduce health risks for guests.

  2. Coordinating Maintenance and Repairs: If an air conditioning unit is not functioning properly due to issues such as leaks, electrical problems, or worn-out components, Wellnex concierge service can coordinate with maintenance staff or external vendors to have the unit repaired.

  3. Monitoring Air Quality: Wellnex concierge service can monitor air quality in guest rooms and common areas to ensure that air conditioning units are not contributing to poor air quality. If issues are detected, they can take appropriate action to address the problem.

  4. Providing Information and Education: Wellnex concierge servicecan provide guests with information about the importance of air conditioning maintenance and how it impacts their health and wellness. They can also educate guests on how to use the air conditioning system effectively and report any issues.

  5. Ensuring Regular Maintenance: Wellnex concierge service can work with hotel management to ensure that regular maintenance and inspections of air conditioning units are carried out. This can help prevent issues from arising in the first place and ensure that units are functioning efficiently and effectively.

By providing these services, Wellnex concierge servicecan help maintain a healthy and comfortable environment for guests, enhance their wellness experience, and contribute to their overall satisfaction.


Mills, R., Rudd, D. P., & Flanegin, F. “The Golden Keys” Being Served: Concierge Services and Customer Satisfaction.

Mills, R., Rudd, D. P., & Flanegin, F. (2009). " The Golden Keys": Being Served: Concierge Services and Customer Satisfaction. Journal of International Business and Cultural Studies, 1, 1.

Mills, R., Rudd, D. P., & Flanegin, F. “The Golden Keys” Being Served: Concierge Services and Customer Satisfaction.


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